San Francisco
Residence Type: 
10-19 units
Landlord Type: 
Private Landlord -- No Rent Control

Prior to moving out of my apartment rented through Murphy Investments in San Francisco, I confirmed with Murphy Investments exactly how I would be returning my apartment key upon moving out of my apartment. Since I knew their office closed at 5pm, I confirmed that I would be able to drop off a key in their drop-off box any time up until midnight on 8/31/2018. The key was dropped off exactly as described by 11pm on 8/31. Murphy Investment is now refusing to return $570.69 of my deposit because they say they didn't find the key until 9/6 - so they are charging me for 6 days of rent and a late fee. Murphy Investments has a track record of poor reviews from tenants moving out who feel overcharged on maintenance (see Google reviews), so I unfortunately expected to face (and have faced) a similar experience since I knew an assessment of chipped paint or holes in the wall is so subjective. This additional charge of extra rent and a late fee goes beyond an informal tax of doing business with shady landlords - it's fraud and false. I vacated and cleaned the apartment by 11pm on 8/31 and the key was dropped off in their dropbox exactly as confirmed with them ahead of time.

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