Palo Alto Mediation Program (PAMP)

Mediation is a voluntary dispute resolution process designed to bring people in conflict together in a safe environment for a face-to-face meeting to work out solutions to their differences.The PAMP office, through Project Sentinel, provides a full range of free dispute resolution services, including:

  • mediation services
  • conciliation services
  • information on rights and responsibilities for tenants and landlords, including deposits, rent increases, maintenance, eviction
  • information on rights and responsibilities for neighbors including fences, trees, noise
  • referral to other agencies

Note: The mediators are not legal advisors. Their role is to be impartial, and not to give advice, legal or financial.

updated 07/19_FC


Mediation services are offered to those who live, work, or own property in Palo Alto. These services are free, voluntary, and confidential.
(650) 856-4062

Help build power for renters' rights: